Welcome to our Help Center

Looking for more info about your order or how to care for your Rothy’s? You’ll find the answers here.

Order Status

CHECK STATUS

Check the status of your order. All you need is an order number.

Returns & Exchanges

START A RETURN

We make returning and exchanging styles safe and seamless.

Size Chart

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Not sure about shoe size? Here’s your guide to finding the right fit.

Wear & Care

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All you need to know about how to care for your favorite Rothy’s.

FAQ's

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Have a question? Our FAQs page is the spot with all the information.

Still looking for answers?

We’re here to help. You can contact us Monday to Friday, from 5am to 9pm PT. And Saturday & Sunday, from 5am to 6pm PT.

CALL US

EMAIL US

help@rothys.com