Returns and Exchanges
Need to make a return? We partner with Happy Returns, a trusted third party, to offer free, contactless returns and exchanges within 30 days from the date your order is delivered.* Start your return online to receive a QR code, locate a Return Bar near you—and you’re ready to go. Quick and seamless, just like that.
Extended Holiday Returns
All orders placed between November 1 and December 16, including gift purchases, can be returned or exchanged through January 15, 2023.
*To be eligible for return, all styles must be unused and
unwashed, and bags must have their product tags attached. Excludes final sale
P.S. Want to exchange your shoes for the perfect fit? Watch our fit video to
find your size.