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Return Policy

Return Policy

We pride ourselves on fit, and we want you to love your shoes.  If you are dissatisfied for any reason please contact us at so we can make it right.  

You can return your shoes using our returns center, which will allow you to print a return label at home. 

Shoes should be tried on, preferably on carpeted surfaces, and returned with all packing materials in their original condition for all returns.  Rothy’s offers returns on unworn shoes within 30 days of purchase.  

We guarantee our shoes to be free of defects.  Should you receive a defective pair, please contact us at  We do not accept exchanges.  Instead, please re-order and return within the terms of our Return Policy.