Help Center

Returns and Exchanges

To make the holidays a breeze, all orders placed between November 1 and December 31 can be returned or exchanged through January 31, 2022.* Please note that to be eligible for return, all styles must be unused and unwashed, and bags will need to have their product tags attached. 


We partner with Happy Returns, a trusted third-party, to offer free, contactless and sustainable returns and exchanges. Start your return online to receive a QR code, locate a Return Bar near you—and you’re ready to go. Quick and seamless, just like that.


*Excludes items listed as final sale.

Start a Return

Better for the planet.

FIND A RETURN BAR

All you need to make a return or exchange at a Happy Returns Bar is your QR code and your unused, unwashed items. Your styles are then shipped back to our warehouses in reusable packaging. A more sustainable process, from start to finish.

Swing by our stores.

Our stores are now accepting returns and exchanges. To keep you and our team safe and healthy, we’ve put a few additional safety measures in place. Please visit our store pages for more details.

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help@rothys.com