Our warehouses are currently undergoing an annual physical inventory count as we prepare for an exciting year ahead. While we are moving as quickly as we can, orders may be slightly delayed at this time. Rest assured that we’re doing our best to get your items to you as quickly as we can. We apologize for the inconvenience, and appreciate your understanding. Thank you for being a part of the Rothy’s community—we promise it’ll be worth the wait.
*Please note that the shipping times listed below are only estimates, and are subject to change.*
Our free standard shipping typically takes 3-7 business days and is always free for all orders. We know sizing can be tricky, so we always offer free shipping and free returns to make the process seamless. You can track your order on your account page or with the Order Status Finder.
USPS Free Standard Shipping: 3-7 business days once processed (orders placed by 9am PST endeavor to ship the same day).
UPS Expedited Shipping ($25): 2-3 business days once processed (orders placed by 9am PST endeavor to ship the same day).
UPS Rush Shipping ($35): 1-2 business days once processed (orders placed by 9am PST endeavor to ship the same day).
*Any orders placed after 9am PST on Friday will endeavor to ship out on Monday, barring any national holidays.
This year, we’re taking some time to get our website in the best shape for our international community, which means we’ve temporarily paused all international shipping with the exception of Canada. We apologize for the inconvenience and appreciate your patience while our site is under construction.
For the latest news and updates on our international plans, be sure to subscribe to our emails. We can’t wait to be back—and we look forward to returning even stronger.
Returns & Exchanges
Returns and exchanges on international orders can be processed on our site through February 4, 2021. After that date, please reach out to our team at email@example.com for assistance with processing your returns.