Due to the current pandemic, we are experiencing delays with our fulfillment center and shipping carriers. Our goal is to maintain the safety of our employees and third-party partners during this time. We are working to take the necessary precautionary measures to protect everyone that works for and with us while complying with social distancing best practices.
Shipping on orders may be delayed due to the current circumstances. Right now, our standard shipping time frames are expected to be up to 20 business days. We are doing our best to get your order to you as quickly as possible. The email you received with tracking information is the best source for updates and the timing of your order. Your order might see various stops along the way—rest assured that your package is making its way to you. We promise it'll be worth the wait.
We want to assure you that any shipping delays will not impact your return or exchange time frame. All returns and exchanges are based on the date your order was delivered. If you have additional constraints impacting your ability to return or exchange your order due to the COVID-19 pandemic, please let us know and we will work with you. We appreciate your patience and apologize for any inconvenience.
Standard shipping typically takes 10-15 business days and is always free for all orders. We know sizing can be tough, so we always offer free shipping and free returns to make the process seamless. You can track your order on your account page or with the Order Status Finder.
USPS Standard Ground (Free): 10-15 business days (Orders placed by 9am PST endeavor to ship the same day.)
UPS Expedited ($25): 2-3 business days (Orders placed by 9am PST endeavor to ship the same day.)
UPS Rush ($35):1-2 business days (Orders placed by 9am PST endeavor to ship the same day.)
*Any orders placed after 9am PST on Friday will endeavor to ship out on Monday, barring any national holidays.
Orders shipping internationally can take between 5 to 10 business days to arrive. Exact shipping windows will be displayed at checkout. For a limited time, we are offering free shipping and free return shipping on international orders. We currently do not offer expedited shipping internationally.