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Returns made easy.
We offer easy returns on unworn, unwashed merchandise with attached tags within 30 days from the date your order is delivered.*
Need a different size? Simply return your item and place a new order with your correct size.
Start your return online.
Make sure you have your order number handy. Just a few quick steps and you can choose the best return method for you.
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RETURN MY ITEM
|
COUNTRY
|
RETURN FEE
|
|
AUSTRALIA
|
15 AUD
|
|
AUSTRIA
|
10 EUR |
| ARGENTINA | 10,000 ARS |
|
BELGIUM
|
10 EUR
|
| BRAZIL | FREE |
| BULGARIA | 20 BGN |
|
CANADA
|
15 CAD
|
| COLOMBIA | 40,000 COP |
|
CROATIA
|
10 EUR
|
|
CYPRUS
|
10 EUR
|
|
CZECH REPUBLIC
|
250 CZK
|
|
DENMARK
|
75 DKK
|
|
FINLAND
|
10 EUR |
|
FRANCE
|
10 EUR |
|
GERMANY
|
10 EUR |
|
GREECE
|
10 EUR |
|
HUNGARY
|
3,500 HUF |
|
IRELAND
|
10 EUR |
|
ISRAEL
|
40 ILS
|
|
ITALY
|
10 EUR |
|
LUXEMBOURG
|
10 EUR |
|
MEXICO
|
200 MXN
|
|
NETHERLANDS
|
10 EUR |
|
NEW ZEALAND
|
15 NZD
|
|
NORWAY
|
100 NOK
|
| PERU | 40 PEN |
|
POLAND
|
40 PLN |
|
PORTUGAL
|
10 EUR |
|
ROMANIA
|
50 LEI |
|
SPAIN
|
10 EUR |
|
SWEDEN
|
100 SEK
|
|
SWITZERLAND
|
9 CHF
|
|
UNITED KINGDOM
|
8 GBP
|
Any other questions?
We’re here to help. Email us at help@rothys.com and we’ll be happy to assist you.
*Unworn merchandise may be returned within 30 days of delivery. We offer refunds on returns less the cost of returns shipping initiated within the 30 day window. Worn, washed, personalised or altered merchandise will not be accepted. Merchandise must be returned with all tags attached.