We offer free, easy returns on unworn, unwashed merchandise with attached tags within 30 days from the date your order is delivered.*
Need a different size? Simply return your item and place a new order with your correct size.
Returns made easy.
Start your return online.
Make sure you have your order number handy. Just a few quick steps and you can choose the best return method for you.
*Unworn merchandise may be returned within 30 days of delivery. We offer free return shipping and full refunds on returns initiated within the 30 day window. Paid shipping fees will not be refunded. Worn, washed, or altered merchandise will not be accepted. Merchandise must be returned with all tags attached.
Need help finding your size?
Watch our fit video for tips on finding your perfect shoe fit.
Any other questions?
We’re here to help. Email us at help@rothys.com and we’ll be happy to assist you.