FAQ

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1) How do I check my gift card balance?

Just email help@rothys.com and we’ll let you know!

2) How do I redeem my gift card?

When you’re ready to check out, click on the Gift Card or Discount Code box and type in the code found on the back of your crd. Click Apply, and your credit will be automatically applied to your order.

3) Can I get Rothy’s gift-wrapped?

We don’t currently offer gift-wrapping, because we strive to be as eco-conscious as possible. However, Rothy’s do arrive in a compact, low-waste box that’s easy to wrap and fits neatly into a medium gift bag.

4) How do I send a gift card?

After following the steps above, you have two options for sending a gift card. You can purchase a digital version that you can choose to send directly to the recipient on a specific date. The physical gift card is delivered via USPS to the shipping address you specify. You can personalize your gift with a special message in the Order Notes box. Gift cards are non-refundable.

5) What are my gift card options?

Rothy’s gift cards come in both physical and digital form—in increments of $50, $125 and $145. Both can be purchased at rothys.com by clicking here or through the Give Rothy’s link at the bottom of our homepage.

Gift Cards

1) How do I check my gift card balance?

Just email help@rothys.com and we’ll let you know!

2) How do I redeem my gift card?

When you’re ready to check out, click on the Gift Card or Discount Code box and type in the code found on the back of your crd. Click Apply, and your credit will be automatically applied to your order.

3) Can I get Rothy’s gift-wrapped?

We don’t currently offer gift-wrapping, because we strive to be as eco-conscious as possible. However, Rothy’s do arrive in a compact, low-waste box that’s easy to wrap and fits neatly into a medium gift bag.

4) How do I send a gift card?

After following the steps above, you have two options for sending a gift card. You can purchase a digital version that you can choose to send directly to the recipient on a specific date. The physical gift card is delivered via USPS to the shipping address you specify. You can personalize your gift with a special message in the Order Notes box. Gift cards are non-refundable.

5) What are my gift card options?

Rothy’s gift cards come in both physical and digital form—in increments of $50, $125 and $145. Both can be purchased at rothys.com by clicking here or through the Give Rothy’s link at the bottom of our homepage.