We offer easy returns on unworn, unwashed merchandise with attached tags. Need a different size? Simply return your item and place a new order with your correct size.
Returns and exchanges made easy.
Let’s handle it in store.
We’d love for you to swing by one of our retail stores with your return or exchange. To find a location near you, click the button below.
Or, start your return or exchange online.
Make sure you have your order number handy. Just a few quick steps and you can choose the best return method for you.
*Unworn merchandise may be returned within 30 days of delivery. We offer free return shipping and full refunds on returns initiated within the 30 day window. Paid shipping fees will not be refunded. Worn, washed, or altered merchandise will not be accepted. Merchandise must be returned with all tags attached.
Need help finding your size?
Watch our fit video for tips on finding your perfect shoe fit.
Any other questions?
We’re here to help. You can contact us Monday to Friday, from 5am to 9pm PT. And Saturday & Sunday, from 5am to 6pm PT.
