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The 2020 Holiday Handbook

Image with text advertising easy shipping, holidays returns and exchanges, and beautiful packaging.

To make tackling your shopping list as effortless as possible, we’ve created The Holiday Handbook as your source for all things gifting and shipping. The holidays are meant to be a time of cheer, ease and comfort—and we hope this guide helps to make sure that they’re exactly that.

Get it on time. 

This year, we expect that styles will move fast and that packages may take a little longer to get to their destination. Here are the shipping cutoffs recommended by our shipping partners to get you wrapped and ready by December 24.

Image of holiday shipping cutoff dates

While we’re doing all we can to get your gifts to you without a hitch, we recommend getting a head start on that holiday list for a stress-free season.  

Holiday returns & exchanges.

To make the season a breeze, all orders placed between November 16 and December 31 can be returned and exchanged through January 31, 2021*. With over 2,600 drop-off locations nationwide, we partner with Happy Returns to make returns and exchanges safe and seamless. Simply start your return online to receive a QR code—and swing by the Returns Bar closest to you

*Excludes items listed as final sale, such as The Mask.


The Point in Black, shown with a Rothy’s gift card against a bark surface.

The easiest gifts of all. 

Give the gift of choice with physical and virtual gift cards. Our physical gift cards can be sent to the U.S. addresses on your list—but to make sure they land by 12/24, we recommend following the carrier cutoffs recommended above. Don’t like waiting? Our virtual gift cards are delivered straight to every inbox, no shipping required. 



The interior of our store at Melrose Place, with two store associates wearing masks.

Good things lie in store. 

Part of the fun of the holidays is going from store to store and picking out your favorite presents. Visit your local Rothy’s store to get your gifts instantly, and maybe even find a special style that’s only available in person. And if you need to tie some loose ends, our stores will be open on December 24 for all your last minute shopping needs! 


No gift wrap needed. 

Check one more thing off your list. Our eco-friendly boxes make for beautiful packages, so you can pop your presents straight under the tree—no wrapping required. Want to add an extra-personal touch? Have fun drawing cute illustrations on our boxes, kind of like putting that final ribbon on your gifts. 

We want you to have all you need for the holidays, and we hope this handbook is a helpful resource. Make sure to check our FAQs page for the latest details on shipping, returns and gifting need-to-knows. Here’s to a season filled with only the good kind of surprises. 

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